" Nonviolent Communication shows us a way of being very honest, but without any criticism, without any insults, without any putdowns, without any intellectual diagnosis implying wrongness." The Nonviolent Communication model consists of two parts, empathy and honesty , and four components, observations , feelings , needs , and requests . When I am expressing what is alive in me using observations, feelings, needs and requests I am using honesty. When I am acknowledging verbally someone else's observations, feelings, needs and requests I am demonstrating empathy. With NVC we do the same thing. We practice in a safe place. We find what we do in practice is what we do in live situations. So, if you practice responding compassionately, you are much more likely to be compassionate in difficult situations. The long pause at the beginning of this video is similar to the pause th...