Skip to main content

Email

Was reminded of this recently and can concur from experience how valuable this advice is...

"What do you do if you receive a nasty email from a customer/partner? Reply in full steam? Tell them how they suck badly and you don’t give a damn to who they are/what they do? That you don’t need them and they can eff anywhere?

Hang on. One of the most important lesson I have learnt over the last few years is to not reply to nasty emails immediately, especially if its from somebody who matters (business partner/potential customer).

Take a deep breath. Take a walk. Go for a smoke. Do whatever that helps you unwind a little bit. In some cases, simply calling up the other person is better than carrying the conversation over email.

Email is a great communication device and will continue to remain so (atleast for businesses), but do not take that as a discussion device. It’s a tool and serves as a means to achieve a much bigger goal."

http://www.pluggd.in/email-etiquette-for-entrepreneurs-297/

Labels:

Comments

Post a Comment

Popular posts from this blog

Success

Lovely Post as we start 2016 "The most simple and basic component of life: our struggles determine our successes. So choose your struggles wisely, my friend" .. and the full post Everybody wants what feels good. Everyone wants to live a carefree, happy and easy life, to fall in love and have amazing sex and relationships, to look perfect and make money and be popular and well-respected and admired and a total baller to the point that people part like the Red Sea when you walk into the room. Everyone would like that—it’s easy to like that. If I ask you, “What do you want out of life?” and you say something like, “I want to  be happy and have a great family and a job I like,” it’s so ubiquitous that it doesn’t even mean anything. A more interesting question, a question that perhaps you’ve never considered before, is what pain do you want in your life? What are you willing to struggle for? Because that seems to be a greater determinant of how our lives turn out....
3 comments
Read more

Steve Blank

Some good advice from Steve Blank.... So, my first lesson is – You don’t need to be the smartest person in the room to be the most effective. Being effective means not just mastering the facts but – figuring out how to move your agenda forward. misdirection is designed to distract you from the truth . Obscuring a fact-based argument with a faith-based one is what demagogues do – in policy and politics .  See through it. Help others to see how this kind of misdirection distorts their perspectives. when you hear or see something that is too good to be true – follow the money . It’s usually a long and winding road – but eventually you’ll find it. Change happens when you can educate and inspire others – when you can use facts to create faith in what’s possible . Graduates, as you set out on your own extraordinary adventures, remember the measure of a life is not time or money. It’s the impact you make serving God, your family, community, and country. Your report card i...
Post a Comment
Read more

Advice

" Understand and accept that you will make mistakes. The point is to find them early, before they make it into production. Fortunately, except for the few of us developing rocket guidance software at JPL, mistakes are rarely fatal in our industry, so we can, and should, learn, laugh, and move on." " No matter how much "karate" you know, someone else will always know more. Such an individual can teach you some new moves if you ask. Seek and accept input from others, especially when you think it's not needed." "Treat people who know less than you with respect, deference, and patience. Nontechnical people who deal with developers on a regular basis almost universally hold the opinion that we are prima donnas at best and crybabies at worst. Don't reinforce this stereotype with anger and impatience." " The only true authority stems from knowledge, not from position. Knowledge engenders authority, and authority engenders respect -- so...
Post a Comment
Read more